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Thank you for purchasing creative handmade products from this website. To ensure your shopping experience, we have established the following refund and return policies. Please read the following policy carefully before applying for a refund or return.

  1. Return Application Period
    Customers can apply for a return or refund within 14 days of receiving the goods. If the goods are damaged during transportation, have quality problems, or do not match the order contents, please contact our customer service team in a timely manner and provide relevant photos or descriptions for verification.
  2. Return Conditions
    Returned goods must meet the following conditions:

The goods are unused, undamaged, and in their original condition.

The goods are in their original packaging, including accessories, instructions, and the original box.

A valid order number or proof of purchase is required.

Due to the unique nature of handmade products, returns may not be accepted if the goods are custom-made or have been used.

  1. Refund Processing Procedure
    After receiving and inspecting the returned goods, if we confirm that they meet the return conditions, we will process the refund within 3 business days. The refund will be processed through the original payment method, and the specific arrival time may vary depending on the payment institution.
  2. Shipping Information

For returns due to product quality issues, damage, or incorrect item delivery, return shipping costs will be borne by this website.

For returns due to personal reasons (e.g., dislike, duplicate purchase), return shipping costs will be borne by the customer.

  1. Return Address
    After receiving confirmation from customer service, please send the item to the following address:

5763 E 28TH ST # B, TUCSON, AZ, 85711

  1. Important Note

Do not return items without contacting our customer service team and obtaining return confirmation. Doing so may result in delays in return processing or failure to complete the refund.

If you have any questions about the return or refund process, please feel free to contact our customer service team. We are happy to assist you.